Job Description

Job Description and Duties

Under general direction of the Departmental Strategic Governance, Risk, and Compliance (DSGRC) Information Technology Manager II (IT Mgr II), the Information Technology Manager I (IT Mgr I) perform functions in the role of project director over information technology (IT) projects that are defined as “high priority” by the California Department of Technology (CDT) guidelines which are based on the risk categories of strategic risk, financial risk, project management risk, and/or technology risk.  Assignments will involve large size to enterprise projects needed for continued operation of State business processes, tight time constraints, several interfaces with existing systems, proficient experience with the technology architecture, and/or high visibility.  The IT Mgr I will typically be responsible for concurrent management of multiple projects.  The IT Mgr I is intimately involved in planning processes relative to the analysis and investigation of information processing systems and may be actively involved in cost control functions as it relates to projects.

Telework
This position is eligible for a hybrid work schedule within California based on departmental policy and operational needs. The telework policy is subject to change depending on business needs, and/or reporting to the work site may be required with minimal notification given.

Visa Sponsorship

The Department of Technology does not provide visa sponsorship and is not an E-Verify employer.

You will find additional information about the job in the .

Working Conditions

• Travel to CDT campuses and customer locations to coordinate project activities and/or attend meetings.
• May be required to work on weekends and outside normal work hours.
• Carry a work mobile phone

Special Requirements

STATEMENT OF QUALIFICATIONS (SOQ) REQUIRED

All interested applicants are required to submit a Statement of Qualifications (SOQ). You must provide direct responses to each of the numbered items listed below. Each individual response must be numbered and include the full text of the numbered items prior to your response. The SOQ header should include the Job Control # and your name. Please include specific examples of your education, training, and/or experience. Limit your SOQ to a maximum of four (4) pages, single-spaced, one (1) inch margin all around, Arial font-size 12.

Note: Applicants who do not follow these instructions may be disqualified from the selection process. Cover letters and résumés do not take the place of the SOQ.

1. Describe an IT project where you were directly responsible for identifying and mitigating significant risks. Include your official role, project duration, and scope of responsibilities. Address the following:

• How you identified and assessed risks early in the project

• How you communicated those risks to leadership and stakeholders

• Specific actions you took to manage or reduce the risks

• The project outcome and how your risk mitigation efforts contributed to it.

• Key lessons learned and how they shape your current approach to risk management

Response must highlight your individual contributions and decision-making throughout the project, and not general team efforts or general project outcome.

2. Describe a $5M–$15M IT project you personally led or played a key leadership role in, from start to finish. State your official role, project duration, and primary responsibilities you directly handled. In your response, cover:

• Project goals, scope, complexity, size, and impact

• Your leadership role and activities in each phase: initiation, planning, execution, implementation

• One or two major challenges and how you addressed them

• How you ensured delivery on scope, timeline, and objectives, including tools or strategies used

• Key takeaways and how they influence your current project leadership

Response must highlight your individual contributions and decision-making throughout the project, and not general team efforts or general project outcome.

Please do NOT include your Social Security Number on any of the submitted documents.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong working knowledge of project management concepts, principles, practices, and processes prescribed by the Project Management Body of Knowledge (PMBOK).
• Experience with project management charters, WBS, plans, schedules, risk, and issue analysis.
• Previous experience managing large size enterprise projects of high risk and visibility.
• Previous experience managing projects that establish new IT service offerings.
• Strong written and verbal communication skills.
• Proficient in MS Suite including Project, Project Online, PowerPoint, and Visio.  
• Experience and/or knowledge of IT project portfolio management concepts, principles, practices, and processes.
• Knowledge of IT Systems Development Life Cycle work processes.
• Knowledge of CDT platforms, telecommunications network, and CDT service offerings.  
• Knowledge of IT Infrastructure Library (ITIL) methodologies depending upon area of specialty.
• Experience with Budget and Cost Recovery analysis.
• Experience with Contract and Procurements.
• Strong ability to reason logically, analyze situations, and reach sound conclusions.
• Ability to multi-task and manage several projects concurrently.
• Ability to utilize diplomacy, tact, and professionalism.  
• Ability to exercise good judgment and meet deadlines.
• Ability to consistently exercise a high degree of initiative, independence, and originality

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Additional Application Instructions

Using the online application system as specified in the announcement is the preferred method of applying for civil service job opportunities; however, applicants may instead apply by way of U.S. mail, parcel delivery or courier service, or in person, as set forth in this announcement.

Applicants who wish to submit hard copy applications shall use the most current version of the State Application (STD. 678) revised 10/2023. The position number and job control number must be identified in the job title line of the STD 678 (these numbers will auto-populate in the job title of the STD 678 if submitting an electronic application through CalCareers Account). The hard copy application MUST be signed. Applicants who fail to submit the most current version of the STD. 678 may be disqualified.  

Note: Applications MUST include the “From dates“ and “To” dates, “Hours Per Week”, and “Duties Performed” fields for all job listed in the “Employment History” fields, and contact names and phone numbers of supervisors. State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Applications that are submitted blank will be considered incomplete. Reference to a resume in place of a description of the duties will not be accepted. Failure to submit a completed STD 678 may result in you being screened out. Only the most qualified candidates will be invited to an interview.

Please note that the CalCareer system will not allow you to make changes to your application information once it is submitted. For all other questions regarding your CalHR CalCareer account, you may contact the CalCareer Unit at (866) 844-8671.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -

  Please see “Special Requirements” section for further information.

• Other - If you are using EDUCATION to meet the minimum qualifications for this classification, you MUST provide your unofficial transcripts as proof of meeting the education requirements as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left -hand side of this job posting). Applicants who completed their education outside of the United States (with foreign degrees/transcripts) must provide a foreign transcript evaluation. The transcript evaluation must state the number of units to which foreign coursework is equal. Foreign education evaluation services can be found at Official transcripts and official foreign degree transcripts will be required prior to appointment. If you are not using education to qualify for this classification, you do not need to submit transcripts. To bypass the required document, select Choose/Upload and select Bypass File

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