Job Description

JOB TITLE:	Certified Telecommunications Technician
JOB GRADE:	7	REPORTS TO:	Hunter Myers, Operations Manager
STATUS:	Non-exempt	LOCATION:	Yurok Reservation
ALL HIRING IS SUBJECT TO THE YUROK TRIBE’S HIRING PREFERENCE
SALARY RANGE:	$22.70 – 34.34 per hour, plus overtime

POSITION SUMMARY : Under the general supervision of the Operations Manager, incumbent is responsible for installation, daily operation, maintenance, and problem resolution for a telecommunications network; maintains relevant certifications required, provides support to the Yurok Connect Program.

DUTIES AND RESPONSIBILITIES:

1. Installs, maintains, and repairs wireless Client Premise Equipment (CPE) at customer locations.
2. Submits requests for customer changes (new, pause, cancellation).
3. Maintains the Yurok Tribe's wide area network (WAN), telecommunications infrastructure, and ensures compliance with all applicable laws, policies, and regulations.
4. Upgrades and installs network hardware and software components as required.
5. Provides clients with network technical support.
6. Responds to the needs and questions of clients concerning their access to the network.
7. Collaborates with management and staff in meeting goals and guidelines.
8. Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed.
9. Bolts equipment into place, using hand or power tools.
10. Tests, locates, and repairs equipment problems associated with trouble calls, and performs routine maintenance.
11. Verifies work order information and receipt of all necessary equipment and information.
12. Maintains access to network infrastructure equipment (paths, roads, etc.).
13. Maintains current knowledge of relevant technologies as assigned.
14. Participates in special projects as required.
15. Participates in ongoing network and telecoms trainings to gain/maintain necessary expertise.
16. Partakes in training and development of fiber network to gain understanding of how a 24x7x365 fiber network will operate.
17. Maintain office appearance.
18. Electronically and physically file documents as needed.
19. And performs other duties as assigned.

EDUCATION/EXPERIENCE :

1. Two years equivalent to at least a G-4 and high school graduation or equivalent.
2. Candidates with equivalent combinations of education, training and experience will be considered.

MINIMUM QUALIFICATIONS:

1. Current certification in First Aid and CPR (or to be obtained within 3 months of employment).
2. Knowledge of backup telecommunication infrastructure power systems.
3. Experience installing either microwave, satellite, or cable CPE.
4. Network/computer literate.
5. Previous experience working for an Internet Service Provider.
6. Must be self-driven, self-motivated, results-oriented, customer service-oriented, while being an effective team player.
7. Excellent customer relations and issue resolution skills.
8. Must be comfortable in a wide range of work environments, including confined spaces (attics and crawl spaces), heights up to 199' above the ground, standard office environments, and remote company and customer premises.
9. Able to work year-round in all elements, sometimes extreme.
10. Required to work overtime hours as needed.
11. Able to exercise sound judgment, maintain confidentiality, and ethically perform duties.
12. Recognition that in order to serve Yurok People one must know as much as possible about Yurok history, culture and values.

CONDITIONS OF EMPLOYMENT :  

1. All applicants are subject to the Tribe’s Drug and Alcohol Policy including pre-employment screening.
2. All applicants will acknowledge and follow all Yurok Telecommunications Corporation personnel and other policies and procedures.
3. The Yurok Telecommunications Corporation is an equal opportunity employer who exercises Indian preference; Indian Reorganization Act of 1934 (Title 25, USC, Section 472).
4. Valid state issued driver’s license and/or the ability to obtain a California driver’s license. Must be insurable on the Tribe’s insurance policy.
5. Must pass a background investigation and fingerprint clearance.
6. Position could require travel and occasional work outside of regular work schedule.

BENEFITS: We offer a complete benefits package to full-time employees including:  Medical, Dental, Vision, & Life Ins., AirMed (Air Ambulance), Simple IRA and matching of retirement contributions, Employee Assistance Program, flexible work schedules, and 16 Paid Holidays. Part-time employees who work an average of 30 hours per week over the course of a year receive benefits on a pro-rated basis.

WORK ENVIRONMENT:
The work environment temperature can fluctuate between 40-90 degrees Fahrenheit due to open doors and windows. The job will require inside and outside activities. There are many distractions, and the noise level can escalate.

LANGUAGE SKILLS:
Must have the ability to read, write and comprehend simple instructions, short correspondence, and memos. With ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Knowledge of Yurok language is preferred but not required.

REASONING ABILITY:
Apply common sense understanding to carry out instructions furnished in written, oral and/or diagram form. With ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS:
While performing the duties of this job, the employee is frequently required to walk, stand, use hands and fingers, handle, or feel. Employee will have prolonged periods of standing and constant movement. The employee must lift and/or move up to 50 pounds.

VISION REQUIREMENTS:

1. Close vision (clear vision at 20 inches or less).
2. Color vision (ability to identify and distinguish colors).
3. Depth perception (three-dimensional vision, ability to judge distances and spatial relationships).
4. Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

SUPERVISORY RESPONSIBILITIES:
None currently.

I, _____________________________, (print name), acknowledge receiving a copy of this job description and understand the requirements. This job description’s duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. I also understand that, as an employee, I am expected to perform my assigned duties, to read and abide by all Yurok Tribal laws, policies and procedures, vehicle usage, procurement, and any additional guidelines set forth by the Yurok Telecommunications Corporation (YTEL). I understand that any violations of all established policies and procedures may lead to disciplinary measures, up to and including termination. I understand that YTEL is committed to the philosophy that employment relationships are both personal and voluntary. Accordingly, employment at YTEL has no specific duration, and either the employee or YTEL can terminate the employment relationship for any reason or no reason. This “at will” relationship exists between YTEL and all employees.

_________________________________________________            ________________
Employee Signature                                                                                    Date                                   

________________________________________________               ________________
Supervisor Signature                                                                                   Date     

 

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Job Tags

Hourly pay, Holiday work, Full time, Temporary work, Part time, Remote job, Flexible hours,

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